Terms & Conditions

Copyright, Design right, Patents and Trademarks

Where applicable we hold design rights over our material. We hold various patents on certain machinery and processes.

Order Terms and Conditions

Order acknowledgement and progress

Orders placed on the website are collected and logged onto our production system automatically. When a web order is logged into the system you will be sent confirmation by email. Once an order and payment is received it will immediately proceed into production where parts will begin to be manufactured. You can monitor the progress of your order in the Order history.

Order errors

Once we receive your order it is passed to our automated manufacturing system and some parts could be made within an hour of your order, hence the need for you to check dimensions, design and colour carefully. If we make a mistake we will replace items free of charge as quickly as we can. However, if you find you have made a mistake we will advise you on how to solve it and will make replacement parts as fast as possible but we may, at our discretion, ask you to pay a cost depending on what is involved.

Payment

Our preferred terms of business are bank transfer, online credit or debit card payment at time of order. Online card authorisation is performed automatically when you confirm your order. Normally you will be advised immediately if there is a problem. Please note your order will not be progressed until payment is made.

Minimum order

We do not have a minimum order value.

Cancellation

Once we have received and accepted your order it cannot normally be cancelled as we may start to manufacture your parts immediately. Parts made which are no longer required cannot be economically reused and can only be destroyed. However at our discretion, depending on how far advanced your order is, we may accept cancellation and refund part or all of the order value.

E&OE Accepted on all orders.

Due to the nature of our online system. In the rare instance the system prices your order incorrectly and payment has been made, we reserve the right during the design stage to update our prices to rectify any mistakes. This applies in either a credit or debit nature. If this proves unacceptable and as long as manufacture has not started of an agreed order, we will refund your payment in full. If manufacture has started, then our standard cancellation terms will apply.

Further Conditions

LIMITATION OF LIABILITY

Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by Dust Shack Ltd, the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the price of the Goods and/or Services and Dust Shack Ltd shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever. Nothing in these Terms and Conditions shall exclude or limit the liability of Dust Shack Ltd for death or personal injury resulting from the negligence of Dust Shack Ltd or that of our agents or employees.

WAIVER

No waiver by the Dust Shack Ltd (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.

FORCE MAJEURE

Dust Shack Ltd shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and Dust Shack Ltd shall be entitled to a reasonable extension of its obligations.

SEVERANCE

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

RIGHTS AS A SUPPLIER

Dust Shack Ltd reserves the right to periodically update prices on the website, which cannot be guaranteed for any period of time. We shall make every effort to ensure prices are correct at the point at which the Buyer places an order. We reserve the right to withdraw any goods and/or services from the website at any time. We shall not be liable to anyone for withdrawing any goods and/or services from the website or for refusing to process an order.

TERMINATION

Dust Shack Ltd will have the right to terminate at will (if no longer economical) of its obligations or contracts and due to non-payment or on insolvency of a customer.